Help  | IVR (JB): 877-299-7900  |  Customer Support (JB): 866-590-6727
   IVR (JC): 866-238-9650  |  Customer Support (JC): 866-270-4909

Change Password


After successfully changing your password, you will be immediately taken back to the login screen.



Passwords must meet the following requirements:

  • Be at least eight characters
  • Begin with a letter
  • Include at least one upper case letter
  • Include at least one lower case letter
  • Include at least one number
  • Include at least one special character (such as @,#,$,etc.)
  • Contain at least six different characters than your previous password
  • May not be the same as one of your previous 12 passwords